Stress test windowLoad simulations run against your staging environment, not production. We coordinate a maintenance slot with your release team so synthetic traffic never touches live user sessions.

Defect classificationCoding flaws are ranked by severity: critical (service outage), major (degraded response), minor (cosmetic or non-blocking). Only critical and major defects enter the repair backlog for the current sprint.

Architecture boundaryOur repair scope covers backend services, API layers, and database query paths. Frontend markup and third-party plugin behavior are logged but handed back to your in-house team with reproduction steps.

Reporting cadenceAfter each test cycle you receive a plain-language summary plus raw logs. The summary explains what failed, why it failed, and which server component needs attention before the next run.

Retest policyFixes are verified against the same test script that exposed the original flaw. A defect is closed only when the identical scenario passes two consecutive runs without regression.

Data handlingTest payloads use synthetic records modeled on your traffic profile. We do not copy production customer data into staging unless your security team provides an anonymized export.