How Defectivewebsite collects, processes, and protects information from corporate QA engagements, stress tests, and support requests.
When you submit a request through our contact forms, schedule a QA consultation, or send an email, we collect the details you provide: your name, company name, work email address, phone number, and the content of your message. We also record technical information about your device and browser when you interact with our site, including IP address, browser type, operating system, and pages visited. This data helps us respond to your inquiry and assess whether our server stress testing and backend architecture review services fit your project.
Our site uses cookies and similar tracking technologies to understand how visitors navigate our pages. We rely on analytics tools to measure page views, session duration, and referral sources. These tools may process your IP address and device identifiers in aggregated form. We do not use cookies to build advertising profiles or to track you across unrelated websites. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly without them.
We process personal data for specific, limited purposes: responding to your enquiries about QA services, preparing proposals for stress testing or code audits, delivering contracted testing work, sending service-related updates, and improving the usability of our website. We do not sell personal data to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects.
Data submitted through forms and email is stored on secured servers operated by our hosting provider. We may share limited data with processors that help us run the business, such as email hosting providers, analytics services, and project management tools. These processors are bound by data processing agreements and may only act on our documented instructions. We retain enquiry records for as long as needed to manage the client relationship and meet legal obligations, after which they are deleted or anonymised.
You have the right to request access to the personal data we hold about you, ask for correction of inaccurate information, request deletion of your records, and object to or restrict certain processing activities. Where applicable under GDPR or CCPA, you may also request data portability in a structured, machine-readable format. To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by law and will not discriminate against you for making such a request.
Defectivewebsite does not make false statements about its services, capabilities, or results. We do not fabricate client endorsements, invent certifications, or imply affiliation with organisations we do not work for. Any performance claims about our stress testing or code review work are based on documented project outcomes. We do not use fake urgency, deceptive pricing tactics, or unclear ownership information to influence decisions. If you believe any content on this site is inaccurate or misleading, please contact us so we can correct it promptly.
For questions about this policy, to submit a data access or deletion request, or to withdraw consent previously given, contact us at info@defectivewebsite.com or by phone at +61-2-3508-3976. Written requests may be sent to 304C Johnson Circle, Marinashire, WA 4438. We will verify your identity before fulfilling requests that involve sensitive data. This policy was last updated on 15 January 2025.